Obtaining access to a family member's medical record through MyChart allows you to see all medical information and history, including test results, care team messages, appointments, and more. You can only access a family member’s medical record if you are a spouse, parent, guardian, or the legal patient representative.

To request access to a family member’s medical record, log in to your own MyChart account and complete the online record authorization form. You can find the form under the Access Settings submenu.

You can also download and complete the Access To My Family's Record Authorization Form. When completed, please submit the form either through:

• Fax: 530-621-2165
• E-mail: HIMStaff@MarshallMedical.org
• US mail: Marshall Medical Center, Attn: Health Information Management 1100 Marshall Way, Hospital Basement Placerville, CA 95667

Please allow us 15 days to process your request. For additional information or questions about obtaining family medical records, please contact 530-626-2620 or email HIMStaff@MarshallMedical.org

Please note: Patient representatives must be at least 18 years old. Marshall Medical offers parents/guardians medium proxy access. In accordance with California state confidentiality laws specific to teens, proxy access converts to a medium proxy access on the child's 12th birthday and proxy access terminates on the child's 18th birthday.

Birth to 11 years old: Parents and legal guardians are provided with full proxy access to their child's MyChart account. Fifteen days before your child's 12th birthday, you will receive a notification alerting you that your access will be transitioned to medium proxy access the day before your child's birthday.

12 to 17 years old: Parents and legal guardians are provided with medium proxy access to their child's MyChart account. Fifteen days before the child's 18th birthday, you will receive a notification alerting you that access will be terminated the day before your child's birthday.